Updated and Effective as of January 1, 2016
Our Terms and Conditions of Use discuss how we handle, encrypt, and protect the data you choose to store on our servers (and any related data) ("Website Data"), as well as other matters. All provisions of the Terms and Conditions of Use are incorporated into this document by reference.
Why SocialBooster collects personal information
SocialBooster collects your Personal Information at a variety of points, including when you place an order, add a new product or update, register a website, request services, connect social accounts, confer with one of our customer support technicians, or take part in other activities on our Website. During these interactions we will collect Personal Information relevant to your transaction with SocialBooster, such as your name, mailing address, phone number, e-mail address, employment information, and credit card, banking or billing information, along with information about the SocialBooster Products or Services you license, such as the activation code, date of purchase, and information relating to a support issue. SocialBooster will use your Personal Information to send you messages through desktop alerts, SMS/Text messaging, email, etc. concerning updates to SocialBooster Products or Services. Please be aware that if you choose not to provide us with your Personal Information, we may not be able to, or may choose not to, make SocialBooster Products or Services available to you.
SocialBooster Products or Services are not marketed to or intended for use by individuals who cannot legally bind a contract. Accordingly, SocialBooster does not intentionally gather any Personal Information about visitors or customers who are under the age of 18. If you are under the age of 18 or otherwise lack the capacity to enter into a binding contract, do not use our Website or services yourself. If SocialBooster becomes aware that we have collected information from someone under the age of 18, such information will be deleted immediately.
Cookies and other technologies
(a) SocialBooster uses "cookies" and other technologies to collect data that enable us to better understand and improve the usability, performance and effectiveness of our Website. Cookies are files sent to your browser and stored on your computer, the type of cookies that SocialBooster uses are login, authentication and tracking. If you do not want SocialBooster to send cookies to your browser, you can set your browser options to reject cookies or to notify you when a Website tries to put a cookie into your browser software. Rejecting cookies may affect your ability to use some features of SocialBooster Products or Services.
(b) SocialBooster gathers general information about visits to our Website, the social account(s) you connect to your SocialBooster account, the configuration of your website and your computer’s interaction with SocialBooster, and stores this information in log files. SocialBooster uses this information to understand traffic and activity on our Website, enabling us to improve the site, provide the best online experience possible, and improve our ability to serve our customers.
Sharing your personal information
SocialBooster will not provide unaffiliated third parties with access to your email address or other contact information. SocialBooster or the SocialBooster Affiliates may, from time to time, share with you information about other products and services that we think you may find to be of interest. If you wish to change the types of communications you receive from us, you may do so by modifying your profile at
https://app.social-booster.com, by emailing your request to us at firstname.lastname@example.org, or by clicking on an appropriate link in any SocialBooster email communication to you.
How we communicate with you
SocialBooster may, from time to time, send you emails, or desktop alerts or other communications containing the following types of information: notifications of detected problems with your service; notifications concerning the expiration of your account; activity status reports; service and software upgrade notices; notices concerning new or related products or services from SocialBooster or other providers, enhancements, and price changes, notifications regarding suspected unlawful or inappropriate use, and requests for feedback on your SocialBooster Products or Services.
Security of your personal information
SocialBooster has security measures in place to protect against the loss, misuse, and alteration of your Personal Information in our customer database. Personal Information provided to SocialBooster is stored in secure facilities with access restricted to authorized personnel only. Although we make good faith efforts to store the Personal Information we collect in a secure operating environment that is not accessible to unauthorized users, we cannot guarantee complete security.
How you can access or correct your personal information
You can access selected Personal Information that we collect online by logging into your account via our home page. We use this procedure to better safeguard your information. You can correct factual errors in your Personal Information on our Website or by sending a request, to email@example.com, that credibly shows error. To protect your privacy and security, we take commercially reasonable steps to verify your identity before granting access or making corrections.
SocialBooster contact information
If you have any questions or comments, please contact us at firstname.lastname@example.org. Although we strongly prefer email communication, you may also send regular postal mail to: